Privacy Policy

Privacy Policy

Dotty Frog Decor is committed to protecting your privacy. We use the information we collect to process your order more efficiently and to give you a personalised shopping experience. Please read on for more details about our data protection and privacy policy.

Data Protection Notice

When you make a purchase from Dotty Frog Decor, you are automatically subscribed to our newsletter. Full subscription will then require re-confirmation on your part. This newsletter will allow us to keep you up to date with new products and services and special customer offers. If you would rather not receive any information from us, please un-tick the relevant box at the checkout point. If you are receiving information and no longer wish to receive information, you may unsubscribe at any time by following the unsubscribe link on the Newsletter.

By providing us with feedback regarding our existing product range or suggestions as to what new products you might like to see, you acknowledge that we may use them at any time and in any manner we wish, free of charge.

Personal information

Any personal information provided or gathered by Dotty Frog Decor is controlled by Dotty Frog Decor.

What information do we collect & how do we use it?

When you order, we need to know your name, e-mail address, delivery address and telephone number. This allows us to process and fulfil your order and to get in touch in case there are any problems. All credit card details are entered on a secure server and are only accessible to Protx, who is our card-processing partner – We have no access to your card details.
For all orders made by mail order or telephone we will require, in addition to your contact details, your credit card number, expiration date, issue number (if applicable) and the three digit security number found on the signature strip on the back of your card. We do not keep any credit card details obtained in this way and all documentation with these details is securely shredded once it has been processed.

We also monitor customer traffic patterns and site usage to help us develop the design and layout of the web site. This is totally anonymous.

Dotty Frog Decor will never, under any circumstances sell, trade, rent or in any other way disclose the personal information it collects to outside parties

We make use of external companies to deliver our goods and to process credit card payments. These companies will necessarily have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

Your consent

By using our Website and Mail Order Services, you agree to the collection by Dotty Frog Decor of personal information as detailed above. If we decide to change our privacy policy, we will update the information on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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